Home / Our Response to Novel Coronavirus (COVID-19)
Keeping You Healthy & Well at Brunswick East Dental Studio
👋 To our wonderful patients,
We hope you are all healthy and well during this time. This ongoing pandemic has been extremely challenging for everyone. Our hearts go out to the entire global community.
Our greatest appreciation and admiration extends to all our health care workers on the front line, working tirelessly around Australia and the world right now. Doctors, nurses, Pharmacists, Paramedics and many Australians who have come out of retirement to aid the fight against COVID-19. We salute you!
With the growing concern regarding COVID-19, and in the interest of protecting our patients, employees and community, we are now only seeing urgent and emergency patients. We feel that the best way to serve you now, is to closely follow the guidelines set by the Department of Health, our state and the Australian Health Protection Principal Committee (HPPCA) who has now advised all dental practices around Australia to implement Level 3 Restrictions.
BE Dental Studio is a family run Dental Practice and as such we treat our team and you, our valued patients, like our family. Your health and that of your families is of prime importance to us. Restricting our services during this time, will have implications for our practice, but we believe it is a proportionate response to the possible escalation of COVID-19 in the community.
We will now only see urgent and emergency patients to ease the burden on hospitals and emergency services due to urgent dental care.
To this end, we will be contacting all our patients with upcoming appointments to reschedule your visit for a future date.
To patients who have urgent dental concerns, or pain, please telephone us on 9380 1122 or email us at firstname.lastname@example.org for an appointment. We are still available to support you during this time and will continue to take measures to ensure your health and safety whilst visiting our practice.
Although the treatments we can provide to you have been restricted for the time being, please know we are here to continue helping you care for your oral health. If you have a dental issue not listed above but are experiencing pain or it is affecting your wellbeing, please contact the practice and be available for a complimentary telephone consultation.
We are here, and we care.
We look forward to being back to our regular operations very soon. Our focus now is to help flatten the curve and speed up the recovery phase of our beautiful country. During this unprecedented time, we hope that we can all work together as one, to stay healthy, to show support and kindness wherever we can. Please remember you are part of our patient family and we have served the community since the 1920’s. We are not going anywhere, just temporarily joining the fight against COVID-19.
We thank you for your continued support. It is in supporting you and your families that gives us strength now.
Keep well, spend time with your loved ones and keep kindness in your hearts.
This is not goodbye; it is see you again soon.
Dr Angelos, Dr Renato and the team at BE Dental Studio.
Revised: 26 March 2020
BE Dental Studio’s COVID-19 Measures
For those still attending for urgent care – we reassure you we are, as we have always been, maintaining the highest level of infection control standards in our practice. We have always had protocols in place to minimise the risk of transmitting viruses, including the Novel Coronavirus. Of course, we are more than happy to discuss any aspect of our Infection Control Protocols with you personally.
It is important that you do not attend for treatment if you have been in contact with someone diagnosed with COIVD-19 or are experiencing symptoms including cough, fever, sore throat or difficulty in breathing. We ask you to please attend for treatment alone or bring along minimal additional persons.
Here are some additional precautions you will see at our practice: